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Find answers to common questions about our products and services
To place an order, simply browse our products, add items to your cart, and proceed to checkout. You'll need to create an account or sign in if you already have one. Follow the checkout process to complete your purchase.
We accept various payment methods including:
Standard delivery takes 5-10 business days from the date of order placement. We dispatch orders within 2 working days to our trusted courier partners. You can track your order status through your account.
Shipping charges are Rs. 100 for all orders below Rs. 1000. Orders above Rs. 1000 qualify for free shipping across India.
You can return items within 30 days of receipt if they are in original unused condition. Damaged or defective products can be returned regardless of the condition. Please contact our support team at support@uni-pay.in to initiate a return.
Refunds are processed within 15 working days from the date of receiving the returned products. The refund will be made in the same form as the original payment method.
Yes, all our products are sourced directly from authorized distributors and manufacturers. We guarantee the authenticity of all products sold on our platform.
Product expiry dates are clearly mentioned on each product page. We ensure that all products have sufficient shelf life before shipping. If you receive a product with a short expiry date, please contact our support team immediately.
You can create an account by clicking on the "Sign Up" or "Register" button on our website. You'll need to provide your basic information including name, email, and phone number. You can also create an account during the checkout process.
You can contact our customer support team through:
If you couldn't find the answer you're looking for, please don't hesitate to contact our support team.
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